Privacy Policy
Effective Date: April 3rd, 2025
This Privacy Policy explains how The Chill Room (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.thechillroom.com (the “Site”). We’re based in Lake Worth, Florida, and are committed to protecting your privacy.
Personal Information We Collect
Device Information
When you browse the Site, we automatically collect certain technical details about your device, including:
- Browser type
- IP address
- Time zone
- Installed cookies
- Pages viewed, links clicked, and referring URLs
This is referred to as Device Information, and we collect it using:
- Cookies – Small data files stored on your device. Learn more or opt out at: allaboutcookies.org
- Log Files – Track actions on the Site, collecting data such as IP address, browser details, and timestamps
- Web Beacons / Tags / Pixels – Electronic files used to record information about how you browse the Site
Order Information
When you place an order or attempt to make one, we collect:
- Name, billing & shipping address
- Payment details (credit cards, PayPal, crypto wallets—handled securely)
- Email address & phone number
Together, we refer to this as Personal Information.
How We Use Your Personal Information
We use Order Information to:
- Fulfill your order
- Process payment & handle shipping
- Send invoices and order confirmations
- Communicate with you
- Screen for fraud
- Offer relevant promotions—if you’ve opted in
We use Device Information to:
- Detect fraud or risk (especially via IP address)
- Improve performance and customer experience
- Track marketing campaign effectiveness
Sharing Your Information
We do not sell your data—ever. We may share it with trusted third parties to help operate our business, including:
- Google Analytics – To understand traffic trends (Privacy Policy) Opt-out: Google Analytics Opt-Out
- Payment processors (like Stripe or PayPal)
- Advertising platforms you’ve already opted into
We may also disclose data if legally required (e.g., subpoena, court order).
Behavioral Advertising
We may show you ads based on your browsing or purchase history—only through services you already use. To manage preferences or opt out:
Do Not Track
Your browser might send a “Do Not Track” signal. We currently do not change behavior in response to it, but we monitor industry standards closely.
Your Rights
If you’re a resident of the EU or other regions with privacy laws:
- You have the right to access, correct, or delete your personal data.
- You can also request a copy of the data we hold about you.
Email privacy@thechillroom.com with your request.
Note: Your data may be transferred outside your jurisdiction (e.g., to the U.S.) for processing.
Data Retention
We keep Order Information unless and until you ask us to delete it. Device Information may be retained for analytics and security purposes.
Minors
This site is not intended for individuals under 18. If we learn we’ve collected data from a minor, we’ll remove it promptly.
Change
We may update this policy from time to time. When we do, we’ll post the updated version here. Major changes will be communicated clearly.
Contact Us
Questions? Concerns? Data deletion request?
Email: info@thechillroom.com
Mailing Address:
The Chill Room
Re: Privacy Compliance Officer
7392 Lake Worth Rd
Lake Worth, FL 33467